Privacy Policy

Effective Date: January 14, 2026

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from gsagroup-papp Store (the “Site”).

gsagroup-papp Store is owned and operated by Koala Textiles, LLC

By using the Site, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A. Information you provide
When you place an order, create an account, contact us, or subscribe, you may provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and communication content

B. Payment information
Payments are processed by third-party payment processors (PayPal and Stripe).
We do not store your full payment card numbers. Payment processors may collect and process payment details under their own policies.

C. Automatically collected information
When you browse the Site, we may automatically collect:

  • IP address (or approximate location derived from it)

  • Device/browser type

  • Pages viewed, clicks, and time spent

  • Referring/exit pages

  • Cookies and similar tracking data

2) How We Use Your Information

We use information to:

  • Process and fulfill orders (including shipping and customer support)

  • Send order confirmations, shipping updates, and service emails

  • Respond to support requests and resolve issues

  • Improve Site performance, security, and user experience

  • Prevent fraud and unauthorized activity

  • Send marketing messages only if you opt in (you can unsubscribe anytime)

3) How We Share Your Information

We do not sell or rent your personal data to marketers.

We may share limited information with trusted service providers only as needed to operate the business, such as:

  • Payment processors (PayPal, Stripe)

  • Shipping carriers and fulfillment partners

  • Website hosting, analytics, and security services

We may also share information if required to comply with legal obligations (court orders, lawful requests, fraud prevention, etc.).

4) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site working properly (sessions, checkout flow)

  • Understand usage (analytics)

  • Improve security and prevent abuse

You can disable cookies in your browser settings, but some Site features may not function correctly.

5) Data Security

We use reasonable administrative and technical safeguards to protect your information.
No online system is 100% secure, so we cannot guarantee absolute security.

6) Data Retention

We keep personal information only as long as necessary to:

  • Provide services and fulfill orders

  • Comply with legal/accounting requirements

  • Resolve disputes and enforce policies

7) Your Choices & Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails (unsubscribe link included)

  • Request information about how we process your data

To make a request, contact us using the details below.

8) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect once posted on this page. Continued use of the Site means you accept the updated policy.

11) Contact Us

For privacy questions or requests, contact:

Email: [email protected]
Phone: +1 (415) 824-8728
Address: 322 Chattanooga Street, San Francisco, CA 94114, United States