About Us

Welcome to gsagroup-papp Store. We’re an online store built for people who want to buy real, physical products without guessing games. That means clear product information, straightforward pricing, secure checkout, and policies that actually explain what happens after you click “Place Order.”

gsagroup-papp Store is owned and operated by Koala Textiles, LLC

Our Mission

Our mission is simple: make online shopping feel reliable and transparent.
A lot of online stores look nice but leave customers confused about who runs the site, how long delivery takes, what the shipping fee is, or what happens if something goes wrong. We do the opposite. We put the important details upfront so you can shop with confidence.

What We Sell

gsagroup-papp Store offers a growing catalog of physical goods designed for everyday use and gifting. Our product selection may evolve over time, but our focus remains the same: practical, well-presented items with clear expectations.

Depending on the collection and availability, our store may feature:

  • Apparel & Wearables: t-shirts, hoodies, sweatshirts, hats, and related wearable items

  • Lifestyle Goods & Accessories: everyday-use items that complement your routines and style

  • Home-Friendly Products: simple, useful products meant for daily living

  • Seasonal Drops & Giftable Items: limited collections, holiday-ready items, and gifts that feel intentional

Each product listing is designed to help you understand what you’re buying before checkout, with pricing displayed clearly and without hidden surprises.

How We Operate

We run this store with a few non-negotiables.

1) Secure, trusted payments
We accept PayPal and credit/debit cards via Stripe. Payments are processed through these trusted providers, and we do not store your full card details on our servers.

2) Clear shipping timelines and fees
We publish a clear shipping structure so you can plan:

  • A defined cut-off time

  • A realistic processing/handling window

  • A stated transit time

  • A clear flat-rate shipping fee

  • A consistent total delivery estimate (10–12 business days)

Once your order ships, we provide tracking so you can follow your package.

3) Support that’s reachable
If you have questions before ordering, need help after delivery, or encounter an issue (wrong item, damage, or a problem that needs attention), you can contact us. We aim to respond within 24–48 business hours.

Transparency and Business Identity

We believe transparency matters, especially in e-commerce. Customers deserve to know who they’re buying from, and platforms like Google and Bing expect businesses to operate with clear identity and visible policies.

That’s why we state it clearly and consistently:

gsagroup-papp Store is owned and operated by Koala Textiles, LLC

Our Commitment

We’re committed to:

  • Clear communication and accurate order updates

  • Consistent, predictable policies

  • A shopping experience that feels professional and trustworthy

  • Continuous improvements to the store, product catalog, and customer experience

Contact Us

If you need help or have a question, contact us here:

Email: [email protected]
Phone: +1 (415) 824-8728
Address: 322 Chattanooga Street, San Francisco, CA 94114, United States